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If you’re looking to drive more revenue this year, you’re in luck. We’ve crunched the numbers and there’s a surefire way to do it — and it all starts with the customers you already have. 

We analyzed over 50 million transactions, and we compiled the most interesting information about customer loyalty and guest behavior. Dollar for dollar, it’s always worth investing in incentivizing loyal behavior — but how do restaurants, retailers, car washes, and other brick-and-mortar businesses go about doing it? Consider this your field guide.

Read the eBook to learn...

  • What is loyalty really worth?
  • Why most loyalty programs fail
  • How to use customer data to personalize communication, stop customer churn, and find your VIP customers
  • How to make sense of customer feedback

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The Ultimate Guide to Customer Loyalty in 2017

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